Neiman Marcus’ cultural transformation proves that luxury is a relational business

“NMG is a relationship business,” said Neiman Marcus Group CEO Geoffroy van Raemdonck. Photo credit Jesse Crimes, courtesy of Neiman Marcus Group Everyone in retail has heard the apocryphal story of how Stanley Marcus, known to everyone as Mr. Stanley, greeted customers at the Neiman Marcus door in Dallas every morning. He knew his clients … Read more